Our customer care team will be happy to help.
If you are an existing customer please call us on 020 7720 2266 during office hours (10.00am to 4:00pm*, Monday to Friday excluding Bank Holidays).
*We have amended our telephone line opening hours during the Coronavirus outbreak.
We are still dispatching orders, however our processing times are extended due to increased demand caused by COVID-19. Please allow up to five additional days for product dispatch due to the unprecedented demand for health products during the Coronavirus crisis.
Our telephone lines are extremely busy at the moment. We are working hard to answer all customer enquiries. We thank you for your patience at this busy time.
If you would like any further information about our products and services please email us using the form below.
Please enter your details and select a category from the drop down menu. Once you have sent the email to us, we will get back to you as soon as we can.
Please note that our response times are currently longer than usual due to the Coronavirus outbreak and the increased demand on our products and services. Thank you in advance for your patience.
If you wish to return an item purchased from Health and Care, please click here to visit our returns page. Please ensure that you contact Health and Care either by email or by telephone to obtain a returns authorisation number and the returns address for your product(s).
Orders by post
If you would prefer not to purchase over the telephone or by using the internet, you can order and pay by post. Please include the item(s) that you require on a separate piece of paper along with your delivery address and a contact telephone number. As all of our products include free postage and packing, there is no need to add any money to the product price to cover these costs.
Please make all cheques payable to "Health and Care (UK) Ltd" and send your order to:
Health and Care,
Please note we do not offer collections of products from our offices.
Lost mail and investigations
After 21 days have passed, we will be able to investigate the matter further with Royal Mail. Please see our delivery information page for more information.